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Emerald Pendants

Welcome to GemsandPearl.com We're thrilled to have you here, and we want to make sure your shopping experience is as smooth as possible. Our Shipping Policy is designed to give you all the information you need about how we handle shipping.

Shipping within India

Free Shipping: Good news for our Indian customers! We offer free shipping on all orders within India.

Shipping Charges for Orders Below INR 3,000: For orders below INR 3,000, there's a flat shipping rate of INR 100.

Express Shipping: If you're in a hurry, we offer express shipping with delivery times ranging from 2 to 5 working days. Orders above INR 1,19,999 enjoy free express shipping, while orders above INR 1,20,000 are charged a flat fee of $50 (approximately INR 4,000). We use trusted providers like FedEx, UPS, Sequel, DHL, and TNT for express shipping.

Frequently Asked Questions (FAQs) - Shipping within India

Days to Dispatch: This is the time it takes us to prepare your order before handing it over to our shipping partner. Ready-to-ship items usually take 2-3 working days, while made-to-order pieces, which may involve customizations, take around 20-25 days.

Delivery Time: Our courier partners deliver orders in Indian Metro Cities within 7 working days and in Indian Non-Metro Cities within 10 working days. Please note that these delivery times are in addition to the days to dispatch.

Shipment Safety: Rest assured, we check each order meticulously, pack it securely in tamper-proof packaging, and insure it. You can track your shipment online, and our customer support team is ready to provide updates.

Tracking Your Shipment: All shipments within India can be tracked online. You'll receive an email with tracking details and a link to the shipping agent's website once your order is dispatched.

International Shipping FAQs

Countries We Ship To

We ship to approximately 76 countries and territories worldwide. For orders above INR 120,000 (approximately USD 1,500), we offer free worldwide shipping using reputable couriers like FedEx, Bluedart, etc.

Free Shipping Countries

Orders above INR 120,000 enjoy free worldwide shipping, typically delivered in 4-12 days.

Shipping Options

We provide inclusive and free shipping for international orders above INR 120,000. Orders below this value can choose EMS shipping (where available) or Express Shipping.

Express Shipping

Orders below INR 120,000 have a flat shipping fee of $50, while orders above this amount enjoy free shipping.

Shipment Safety

We take extra care to ensure your shipments are tamper-proof and secure. Our trusted logistic partners handle the journey carefully, and we include insurance for added peace of mind.

Tracking Your Shipment

All our shipments, whether international or national, can be tracked online. Tracked packages come with a Tracking Number, and you'll receive an email with tracking details once your order is dispatched.

Custom Charges and Duties

Please note that any custom charges, duties, or VAT imposed by your country are not our responsibility and may vary. If you return an item, you may still be responsible for these charges.

We're here to make your shopping experience delightful and hassle-free. If you have more questions or need assistance, feel free to contact our customer support team via Live Chat or by phone. Your satisfaction is our top priority!